Senior Cash Office Manager

6 days ago


Philadelphia, Pennsylvania, United States Forman Mills Full time
About Us

Forman Mills is a dynamic retail company dedicated to providing exceptional customer service and shopping experiences.

Job Overview

We are seeking an experienced Senior Cash Office Manager to lead our customer service team and oversee the cash office, central checkouts, and key areas of the store.

Responsibilities
  • Lead and train cashiers to provide top-notch customer service and execute all cashiering policies and procedures.
  • Manage cash office functions, including opening and closing the store, handling cash transactions, and maintaining accurate records.
  • Collaborate with managers to ensure seamless communication and effective problem-solving.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Excellent leadership and communication skills, with experience in managing high-volume cash handling environments.
  • Ability to multitask, prioritize tasks, and maintain accuracy under pressure.
  • Strong analytical and problem-solving skills, with a focus on delivering results-driven solutions.
  • Physical ability to walk, stand, and lift up to 40 pounds, with occasional lifting up to 70 pounds.
Benefits
  • Competitive salary: $60,000 - $80,000 per year (estimated based on industry standards).
  • 401(k) plan with employer match, employee assistance program, and opportunities for advancement.
  • Generous employee discount, health insurance, dental insurance, vision insurance, short-term and long-term disability insurance, life insurance, and AD&D insurance.
  • Paid vacation, paid sick leave, holiday pay, and direct community involvement opportunities.


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