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Service Technician

2 months ago

Fort Wayne, Indiana, United States Trek Retail Corporation Full time

About the Role

We're seeking a skilled and customer-focused Service Technician to join our team at Trek Retail Corporation. As a key member of our service department, you'll play a vital role in ensuring our customers' bikes are running smoothly and efficiently.

Key Responsibilities

  • Provide exceptional customer service, troubleshooting, and repair services for a wide range of bicycles
  • Stay up-to-date with the latest bike technologies and service methods
  • Work closely with the Service Manager to ensure seamless customer experiences
  • Develop strong relationships with customers, understanding their needs and preferences

What We Offer

As a Service Technician at Trek Retail Corporation, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You'll also be part of a dynamic and supportive team environment that values teamwork, innovation, and customer satisfaction.

Requirements

  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and ability to multitask
  • Passion for bicycles and commitment to delivering exceptional customer service

Trek Benefits

We offer a range of benefits to support your physical and mental well-being, including flexible healthcare options, paid time off, and employee discounts on Trek products.