Customer Service Department Lead
4 weeks ago
Job Summary:
As a Customer Service Management Assistant at Harris Teeter Supermarkets, Inc., you will play a crucial role in overseeing the Customer Service Department. This includes supervising up to 120 associates in the cashiers, baggers, customer service clerks, and accounting office teams.
Key Responsibilities:
- Assist the Department Manager in the overall direction, coordination, and evaluation of the Customer Service Department.
- Ensure the smooth operation of the department, including managing workflows and resolving issues.
- Collaborate with team members to achieve departmental goals and objectives.
Requirements:
- Proven experience in customer service management or a related field.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Harris Teeter Supermarkets, Inc.:
Harris Teeter Supermarkets, Inc. is a leading grocery retailer committed to providing exceptional customer service and quality products. We offer a dynamic work environment and opportunities for career growth and development.
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