Customer Service Team Lead

5 days ago


Charlotte, North Carolina, United States Burlington Full time
Customer Service Lead Role

As a Customer Service Lead at Burlington, you will be responsible for directing cashier coverage and customer flow at the front of lines to ensure efficient service. You will also assist the management team in communicating promotions and company updates. Additionally, you will monitor and validate returns, exchanges, check authorizations, voids, and other transactions. Furthermore, you will support training for team members to ensure they have the necessary skills to provide excellent customer service.

Key Responsibilities:
Direct cashier coverage and customer flow at the front of lines
Assist management team in communicating promotions and company updates
Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
Support training for team members

Why Work at Burlington?
Burlington is a dynamic and fast-paced retail environment that offers opportunities for growth and development. As a Customer Service Lead, you will be part of a team that is dedicated to providing excellent customer service and ensuring a positive shopping experience for our customers.

  • Charlotte, North Carolina, United States simatec Full time

    About simatecsimatec is a leading manufacturer of innovative maintenance solutions with a strong value proposition, providing maintenance and reliability products to manufacturing industries worldwide.With over 40 years of experience, simatec has established itself as an independent family-owned enterprise, delivering outstanding achievements and leveraging...


  • Charlotte, North Carolina, United States Zips Car Wash Full time

    Job OverviewAt Zips Car Wash, we're seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate. This role offers a unique opportunity to make a significant impact while earning rewards for outstanding performance.Key ResponsibilitiesWelcome and engage with customers in a warm, friendly mannerEngage...


  • Charlotte, North Carolina, United States CRG Full time

    Customer Service Team LeaderOur client, a chemical distribution company headquartered in Germany, is seeking a Customer Service Team Leader to join their team in Charlotte, NC. This role involves communicating with logistics and warehouse service providers, collaborating with the customer service and facilities business manager, and working closely with the...

  • Customer Service Lead

    2 weeks ago


    Charlotte, North Carolina, United States Burlington Full time

    Job Summary: As a Customer Service Lead at Burlington, you will be responsible for ensuring efficient service at the front of lines. Your duties will include directing cashier coverage, assisting management in communicating promotions and company updates, and monitoring transactions.Key Responsibilities: Direct cashier coverage and customer flow to ensure...

  • Customer Service Lead

    2 weeks ago


    Charlotte, North Carolina, United States Burlington Full time

    Customer Service LeadAre you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for inspiring and motivating others? We're seeking a Customer Service Lead to join our team at Burlington!Key Responsibilities:Model company core values and Our Burlington philosophy to drive...


  • Charlotte, North Carolina, United States FedEx Office and Print Services Full time

    Job Summary:FedEx Office and Print Services is seeking a highly skilled Customer Service Lead to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, managing production flow, and providing leadership to team members.Key Responsibilities:Take customer orders, provide pricing...

  • Service Team Lead

    2 weeks ago


    Charlotte, North Carolina, United States Tesla Full time

    Tesla's Service Shop Supervisors play a pivotal role in leading our service shop floor teams to deliver exceptional service while maintaining operational efficiency in our service centers. As a key member of our team, you will be responsible for managing a team of skilled Technicians and ensuring they meet service output goals.Key ResponsibilitiesLead and...

  • Customer Service Lead

    2 weeks ago


    Charlotte, North Carolina, United States Burlington Full time

    As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service. You will be the face of our company, interacting with customers to create a positive shopping experience and proactively solving problems professionally and efficiently.Key...


  • Charlotte, North Carolina, United States True Team Medical Full time

    Job Title: Community Support Team LeadWe are seeking a highly skilled and compassionate Community Support Team Lead to join our team at True Team Medical. As a key member of our community-based therapy and case management team, you will provide essential support and services to adults with serious and persistent mental health issues.Key...


  • Charlotte, North Carolina, United States Climate Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced HVAC Service Team Lead to join our team at Climate Systems. As a key member of our service team, you will be responsible for providing technical field supervision to up to 12 HVAC technicians, fulfilling the role of a service technician as needed, and mentoring others to be the same.Key...


  • Charlotte, North Carolina, United States MOD Pizza Full time

    MOD Pizza is a movement that believes companies can and should be a force for good in the lives of the people they employ and the communities they serve. We're looking for a Restaurant Leadership Position to join our team and help us deliver amazing pizzas and salads to our guests with radical style and personalization. As a part of our Restaurants...


  • Charlotte, North Carolina, United States SBF Search LLC Full time

    Service Team Leader - HVACIndustry leading, full-service HVAC Contractor is seeking an experienced Service Team Leader to join their growing team. The ideal candidate will be passionate about delivering exceptional customer service by meeting client needs and commitments.Key Responsibilities:Lead a team of service technicians to ensure timely and efficient...


  • Charlotte, North Carolina, United States Climate Systems Full time

    Job DescriptionJob OverviewClimate Systems is seeking a highly skilled and experienced HVAC Service Team Lead to join our team. As a key member of our service team, you will be responsible for providing technical field supervision to up to 12 HVAC technicians, fulfilling the role of a service technician as needed, and mentoring others to be the same.Key...


  • Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may...


  • Charlotte, North Carolina, United States Harris Teeter Supermarkets, Inc. Full time

    Job Summary:As a Customer Service Management Assistant at Harris Teeter Supermarkets, Inc., you will play a crucial role in overseeing the Customer Service Department. This includes supervising up to 120 associates in the cashiers, baggers, customer service clerks, and accounting office teams.Key Responsibilities:Assist the Department Manager in the overall...


  • Charlotte, North Carolina, United States Echelon Supply and Service Full time

    About Echelon Supply and ServiceEchelon Supply and Service has been a leading supplier of hoses and hose assemblies for commercial and military applications since 1977. With a strong presence in the industry, we are seeking a highly motivated and experienced Customer Service Representative to join our team.ResponsibilitiesCollaborate with the outside sales...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative.Responsibilities:Provide exceptional customer service via telephone and in-person interactionsPerform basic accounting and data entry tasksManage accounts receivable and maintain accurate recordsRequirements:High school diploma or...


  • Charlotte, North Carolina, United States Primo Partners-Ben & Jerry's-Starbucks Full time

    Job OverviewAs a Guest Service Team Lead, you will play a vital role in ensuring exceptional customer experiences at Primo Partners-Ben & Jerry's-Starbucks. This part-time position requires a detail-oriented individual with leadership skills to assist management in maintaining high standards of service.You will report directly to a Hospitality Expert and...


  • Charlotte, North Carolina, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative - Store Lead to join our team at Circle K Stores, Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading shifts, and contributing to the overall success of our store.Key Responsibilities* Greet...

  • Team Lead

    2 weeks ago


    Charlotte, North Carolina, United States MOD Super Fast Pizza, LLC Full time

    About MOD Super Fast Pizza, LLCAt MOD Super Fast Pizza, LLC, we're committed to creating a world that works for everyone. Our purpose is to make a positive impact on the lives of our employees and the communities we serve.Job Title: Team LeadWe're seeking a highly motivated and experienced Team Lead to join our team. As a Team Lead, you'll play a key role in...