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Bilingual Legal Intake Coordinator

2 months ago

Magnolia, Texas, United States The Bolton Law Firm P.C Full time
Position Overview

We are seeking a dedicated Bilingual Legal Intake Specialist who embodies intelligence, diligence, and empathy. This role is ideal for individuals eager to embark on a career in legal intake.

Compensation and Benefits
We offer competitive salaries, attractive bonuses, and comprehensive benefits. If you are new to the legal field and lack experience, we encourage you to reach out.

Career Advancement
Successful intake professionals in this position will receive thorough training and opportunities to transition into roles such as paralegal, client relations, or administrative positions within the firm. Many of our current non-attorney staff members began their careers in this role. Please note that this position requires full engagement; it is not suitable for multitasking with personal activities during work hours.

Role Responsibilities
  • Work hours from 9:30 AM to 6:30 PM
  • Assess inquiries from potential clients, ensuring they feel acknowledged and understood
  • Schedule consultations for prospective clients with our attorneys to enhance our caseload and maintain accurate meeting schedules
  • Manage documentation and perform data entry in our case management system to facilitate new client onboarding and maintain current client records
  • Assist with various office tasks, including managing spreadsheets, composing emails, faxing, copying, and transcribing notes to ensure smooth operations
  • Collaborate with the marketing team on outbound sales strategies and partnerships with other law firms to attract new cases

Qualifications
  • Bilingual proficiency in Spanish is required
  • A high school diploma or equivalent is necessary; a Bachelor's degree is preferred
  • Exceptional verbal and written communication skills with a focus on empathy
  • Proficient computer and data entry skills
  • Experience with CRM and case management software is advantageous