MD Receptionist
2 months ago
Medical Receptionist - Weight Loss Clinic
Location: 506 Honea Egypt Rd, Magnolia TX 77354
Employment Type: Full-Time
Reports to: Operations Manager
About Us:
tune-health, L.L.C. is a cutting-edge members-only weight loss consulting clinic that specializes in connecting consumers with personalized, medically-supervised weight loss programs, including the use of medications like Wegovy, Ozempic, and other GLP-1 receptor agonists. We also offer advanced wellness experiences such as our 4-D Zero-Gravity Pod, designed for rest and total relaxation. We are committed to helping our clients achieve their weight loss goals in a safe and supportive environment. We are seeking a skilled and compassionate Medical Receptionist to join our team.
Job Summary:
The Medical Receptionist will be the first point of contact for our patients and play a crucial role in creating a positive and welcoming experience. The ideal candidate will have prior experience working in a medical weight loss clinic, with knowledge of insurance billing and the use of medications like Wegovy and Ozempic. They will be responsible for managing front desk operations, patient scheduling (including sessions on our 4-D Zero-Gravity Pod), insurance verification, and providing general administrative support to the clinic.
Key Responsibilities:
Patient Interaction: Greet and assist patients as they arrive, ensuring a warm and welcoming environment. Answer phone calls and respond to patient inquiries professionally.
Appointment Scheduling: Manage appointment schedules, coordinating with patients and medical staff to ensure efficient clinic operations. This includes booking 30-minute sessions for patients on the 4-D Zero-Gravity Pod. Confirm appointments and follow up with patients as needed.
Insurance Verification: Verify insurance coverage for weight loss treatments, particularly for medications like Wegovy and Ozempic. We are a non-insurance based business. We do want you to have a thorough understanding of the insurance process to help customers understand the difference between insurance based and self-pay.
Billing Support: Work with the billing department to ensure accurate and timely processing of insurance claims. Provide necessary documentation and follow up on claims as required.
Administrative Duties: Maintain patient records, update patient information in the clinic's management software, and handle general office duties such as filing, faxing, and scanning.
Compliance: Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times.
Team Collaboration: Work closely with the clinical and administrative teams to ensure smooth clinic operations and high patient satisfaction.
Qualifications:
Experience: Minimum of 2 years of experience as a receptionist in a medical weight loss clinic or similar healthcare setting.
Insurance Knowledge: Strong understanding of insurance billing processes, particularly for weight loss medications such as Wegovy and Ozempic.
Communication Skills: Excellent verbal and written communication skills. Ability to handle sensitive patient interactions with empathy and professionalism.
Technical Skills: Proficient in using electronic health records (EHR) systems and medical office management software.
Organizational Skills: Ability to multitask, manage time effectively, and maintain a high level of accuracy in a fast-paced environment.
Customer Service: Strong customer service orientation with a focus on patient care and satisfaction.
Preferred Qualifications:
- Knowledge of GLP-1 receptor agonists and their use in weight loss programs.
- Experience with scheduling or coordinating wellness sessions.
- Bilingual in [language] (if relevant to your patient demographic).
Benefits:
- Competitive salary (we pay top notch for people who can handle high volumes, multiple simultaneous calls, etc. with composure, poise, and grace)
- Professional development opportunities including cross-functional development
How to Apply:
Please submit your resume and cover letter to hiring@tune-health with the subject line "Medical Receptionist Application." We look forward to reviewing your application.
