Operations Manager

2 days ago


Newark, Delaware, United States Kaleidoscope ABA Therapy Services Full time
Job Summary

Kaleidoscope ABA Therapy Services is seeking an experienced Operations Manager to join our team. As an integral part of our organization, you will be responsible for leading the administrative side of our clinical operation at our Center in Newark, DE.

Key Responsibilities
  • Manage day-to-day operations, including recruitment, scheduling, customer service, and reporting.
  • Maintain accurate records related to staffing and service delivery for each case.
  • Assist in creating, maintaining, and managing a master schedule to ensure adequate staffing.
  • Support HR, Operations, and Clinical departments in their respective functions.
  • Act as a liaison between administrative and clinical staff, and serve as the primary point of contact for case assignment and staff availability.
Requirements
  • Bachelor's Degree or equivalent work experience.
  • 1-2 years of experience in medical, dental, therapy, or PT office administration or scheduling.
  • 3-5 years of experience preferred.
  • Prior Operations Managers are encouraged to apply.
Preferred Qualifications
  • Strong rapport-building skills, especially on the phone.
  • Sense of urgency.
  • Ability to work independently towards assigned goals.
  • Excellent time management and organization skills.
  • Ability to manage multiple tasks, prioritize tasks, and meet deadlines.
What We Offer
  • Medical, Dental, and Vision Insurance through United Healthcare.
  • Paid Time-Off, including Vacation, Sick, and 8 Paid Holidays.
  • Long-Term Disability and Life Insurance.
  • 401k with a 6% match and a two-year vesting schedule.
  • Weekly Pay each Thursday.
About Us

Kaleidoscope ABA Therapy Services is an established and growing organization dedicated to providing high-quality ABA therapy services. We are committed to creating a positive and supportive work environment for our employees.


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