Senior Operations Manager
6 days ago
We are looking for a highly skilled Vice President of Operations to lead our multi-unit operation in Garden City, NY.
Job Description:
- Develop and execute operational strategies to achieve company goals, including revenue growth, cost control, and operational efficiency.
- Oversee the performance of all locations, ensuring adherence to quality, service, and cleanliness standards.
- Lead and mentor district and general managers, providing guidance and support to foster a culture of excellence and accountability.
- Establish and monitor KPIs, analyzing data to identify trends and implement performance improvement initiatives.
- Collaborate with cross-functional teams, including marketing, finance, and HR, to align operations with overall business objectives.
- Drive innovation in processes, technology, and systems to enhance operational effectiveness and customer satisfaction.
- Manage budgets, forecast expenses, and ensure financial targets are met or exceeded.
- Ensure compliance with health, safety, and regulatory standards across all locations.
- Champion employee engagement and professional development, creating pathways for career growth within the organization.
- Identify new market opportunities and contribute to expansion planning and execution.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
- 10+ years of leadership experience in multi-unit operations within the food service or hospitality industry.
- Proven track record of driving operational success and scaling businesses in a competitive environment.
- Strong financial acumen with experience in budgeting, forecasting, and P&L management.
- Exceptional leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on long-term strategy.
- Knowledge of industry trends, best practices, and emerging technologies.
- Willingness to travel as needed to oversee locations and support teams.
Salary: $140,000 - $170,000 per year, depending on experience.
Benefits:
- Competitive executive compensation package with performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and career advancement.
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