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Team Leader
2 months ago
We are seeking a highly motivated and experienced Team Leader to join our team as a Moving Captain. As a key member of our operations team, you will be responsible for leading our moving and junk removal crews to provide exceptional customer service and ensure a stress-free experience for our clients.
Responsibilities- Customer Service: Provide friendly and professional service to all clients, ensuring 110% satisfaction with our services.
- Team Leadership: Lead by example, demonstrating our company's core values and providing guidance and support to your team members.
- Logistical Decision Making: Make informed decisions regarding job assignments, equipment usage, and customer communication.
- Safety and Compliance: Ensure all team members follow safety protocols and company policies, and conduct daily truck inspections to ensure equipment is in good working order.
- Marketing and Sales: Identify opportunities to upsell and cross-sell services, and promote our brand during downtime.
- Training and Development: Assist in training new hires on our day-to-day operations and core values.
- Administrative Tasks: Complete daily checklists and maintain accurate records of job assignments and customer interactions.
- Physical Demands: Ability to lift 50 pounds with a team and work in a fast-paced environment.
- Reliability: Reliable transportation to and from work and a valid/active driver's license.
- Eligibility: Eligible to work in the United States and pass a federal background check.
- Personal Qualities: Friendly and approachable demeanor, excellent communication skills, and a strong work ethic.
- Community Involvement: Participate in our community outreach program, donating meals to Feeding Children Everywhere for every job completed.
- Team Environment: Join a dynamic and fun team with a strong company culture.
- Flexibility: Enjoy flexible scheduling and a positive work-life balance.
- Professional Growth: Opportunities for advancement and professional development within the company.