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Restaurant Operations Director

2 months ago


Sterling Heights, Michigan, United States McAlister's Full time
McAlister's General Manager Role

As a General Manager at McAlister's Deli, you will be responsible for leading a high-performing team to deliver exceptional guest experiences and drive business results. This is a dynamic role that requires strong leadership, communication, and problem-solving skills.

Key Responsibilities:
  • Lead and Develop Your Team: Hire, train, and motivate a team of managers and team members to achieve sales and profit objectives.
  • Drive Guest Satisfaction: Ensure prompt, friendly service and high-quality food production to exceed guest expectations.
  • Manage Restaurant Operations: Direct the overall activities and performance of team members on a shift-by-shift basis, maintaining a clean and organized restaurant environment.
  • Control Costs and Inventory: Monitor and control restaurant assets, inventory, and labor costs to ensure efficient operation and profitability.
  • Develop and Implement Strategies: Collaborate with the Area Director to develop and implement sales and marketing strategies, and support corporate initiatives.
Requirements:
  • Leadership Experience: Minimum of 2 years of experience as a General Manager in a high-volume restaurant environment.
  • Communication and Interpersonal Skills: Excellent oral and written communication skills, with the ability to work effectively with team members, management, and guests.
  • Problem-Solving and Adaptability: Ability to solve problems, work under pressure, and adapt to changing situations.
  • Physical Demands: Ability to work in a fast-paced, physically demanding environment, with regular standing, walking, and lifting.

McAlister's Deli is a fast-casual restaurant chain known for its high-quality sandwiches, salads, and soups. As a General Manager, you will be part of a dynamic team that is committed to delivering exceptional guest experiences and driving business results.