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Host/Cashier - Farm Fresh Food Service

1 month ago

Beckley, West Virginia, United States Bob Evans Restaurants Full time
About Us

At Bob Evans Restaurants, we pride ourselves on serving high-quality farm-fresh food to our guests. Our mission is to provide an exceptional dining experience that showcases the best of America's farm-fresh food.

Job Summary

We are seeking a highly skilled Host/Cashier to join our team. As a Host/Cashier, you will be responsible for providing exceptional guest service, managing wait times, and handling cash and credit transactions.

Key Responsibilities
  • Greets guests in a friendly and welcoming manner, escorting them to tables and ensuring a seamless dining experience.
  • Monitors guests' needs and the flow of the restaurant, seating guests accordingly and delivering menus and kid packs as needed.
  • Performs restroom checks, answers phone calls, and maintains the cleanliness of the lobby, bakery, and retail areas.
  • Practices safe food and beverage handling, communicating effectively with guests and colleagues to ensure a positive experience.
  • Handles guest complaints and involves management as needed, providing a resolution to the issue.
  • Accurately handles cash and credit transactions, including gift cards and other forms of payment.
Requirements
  • Excellent guest service skills and experience.
  • Ability to identify and resolve issues as they arise.
  • Detailed-oriented with the ability to multi-task and prioritize tasks effectively.
  • Ability to accurately handle money, make change, and process credit card transactions.
  • Strong menu knowledge and computer skills, including POS system experience.
What We Offer
  • Competitive compensation and benefits package.
  • 401(k) with employer match.
  • Flexible scheduling and opportunities for career growth.
  • Excellent guest service skills and experience.

We are an equal opportunity employer and participate in E-Verify. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.