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Customer Service Representative

2 months ago

Strongsville, Ohio, United States Giant Eagle Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Become familiar with products and services to make recommendations and suggestions to customers.
  • Handle cash and credit transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the front end, kitchen, and car wash areas.
  • Assist with inventory management, restocking, and merchandising as needed.
  • Participate in cross-training and assist in other areas as assigned.

Requirements

  • High school diploma or equivalent required.
  • 0-6 months of retail experience preferred.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.

About Us

Giant Eagle is a leading retail company that values its employees and provides opportunities for growth and development. We offer a competitive salary, benefits package, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.