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Customer Service Representative

2 months ago

Strongsville, Ohio, United States FastSigns Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via email, phone, and in-person
  • Build and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Work closely with the sales team to identify new business opportunities and grow existing accounts
  • Develop and implement effective solutions to customer problems and concerns
  • Collaborate with the production team to ensure timely delivery of finished orders
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in business or related field preferred
What We Offer

At FASTSIGNS, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.