Valparaiso Family YMCA Membership Representative
1 week ago
The Valparaiso Family YMCA is seeking a highly motivated and detail-oriented individual to join our Membership Department as a Member Services Desk Representative: Part-Time. This role will provide exceptional customer service, handle cash transactions, and maintain confidentiality in personal and financial matters. The ideal candidate will be available to work varying shifts including daytimes, evenings, and weekends.
Salary and Benefits
This position offers an estimated salary of $12.00 per hour for the Receptioning role, with premium pay for certain shifts. Additional benefits include free YMCA membership and discounts for family membership, as well as Child Watch hours available for staff children.
Key Responsibilities
- Process new memberships and program registrations while maintaining confidentiality.
- Respond to inquiries and requests in accordance with department guidelines.
- Handle retail sales and manage the facility key box.
- Balance cash shifts and adhere to work schedules, substituting for others when needed.
- Perform opening and closing procedures, following emergency protocols and safety precautions.
Requirements
- High school diploma or equivalent required, with a minimum age of 16 years old.
- Previous customer service experience preferred, with typing skills at least 35 words per minute.
Physical Demands
- Ability to perform duties for extended periods, including sitting, standing, bending, stooping, reaching, lifting, and carrying up to 30 pounds.
This is a part-time opportunity that offers flexibility and growth within the organization.
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