Customer Service and Sales Associate

7 days ago


Valparaiso, Indiana, United States Valparaiso Family YMCA Full time
About the Role

We are seeking a dedicated and organized individual to support our Membership Department as a Member Services Desk Representative: Part-Time. The successful candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

What We Offer

- Competitive hourly rate of $11.00 for Access positions, with premium pay for certain shifts.
- Opportunities for professional growth and development within the organization.
- A supportive team environment that values diversity and inclusion.

Responsibilities

- Provide exceptional customer service, responding to member inquiries and resolving issues promptly.
- Manage cash transactions, balancing shifts and maintaining accurate records.
- Maintain the facility key box, reporting any discrepancies to the supervisor.
- Substitute for other team members as needed, adhering to work schedules and protocols.

Requirements

- High school diploma or equivalent required, with a minimum age of 16 years old.
- Previous customer service experience preferred, with typing skills at least 35 words per minute.

Physical Requirements

- Ability to perform duties for extended periods, including sitting, standing, bending, stooping, reaching, lifting, and carrying up to 30 pounds.

This is an exciting opportunity to join our team and contribute to the success of the Valparaiso Family YMCA.

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