Reception and Administrative Manager

2 weeks ago


Blacksburg, Virginia, United States Stretch Zone - 1037 Full time

Job Summary:

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Stretch Zone - 1037. As the first point of contact for our guests and visitors, you will be responsible for creating a warm and welcoming atmosphere, providing exceptional customer service, and ensuring a smooth and efficient experience for all.

Key Responsibilities:

  • Front Desk Operations: Manage the front desk area, ensuring it is clean, organized, and well-maintained.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries, resolving issues, and ensuring a positive experience.
  • Phone and Email Management: Handle phone calls and emails in a professional and timely manner, responding to guest inquiries and resolving issues.
  • Administrative Tasks: Perform administrative tasks, such as data entry, filing, and other duties as assigned.
  • Team Collaboration: Work closely with the team to ensure seamless communication and collaboration.

Requirements:

  • Experience: Minimum 2 years of experience in a front desk or customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Education: High school diploma or equivalent required.

What We Offer:

  • Competitive Salary: $15 to $20 hourly, depending on experience.
  • Benefits: Free uniforms, training and development opportunities, bonus based on performance, and opportunity for advancement.


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