Project Manager Maintenance Specialist
7 days ago
About the Role
Sidel is seeking a skilled Project Manager Maintenance to oversee maintenance agreements and ensure timely and complete delivery to our customers. As a key member of our team, you will be responsible for preparing, executing, and managing maintenance agreements, while maintaining high standards of customer satisfaction.
Key Responsibilities
- Prepare and execute maintenance agreements, ensuring on-time delivery and customer satisfaction.
- Monitor and control group industrial margins throughout the agreement duration.
- Review scope, PRU, and performance KPIs at kick-off for any asset performance and maintenance agreements.
- Follow costs incurred and margin deviation, ensuring overall agreement profitability.
- Conduct regular meetings with customers to report contract activities and progress.
- Ensure customer satisfaction with planning compliance of activities, work quality, and performance achievements.
- Plan and coordinate field activities, spare parts deliveries, and overall supply as per agreement.
- Ensure safety procedures are followed and corporate guidelines are complied with.
- Interact with the financial region controller to validate sales recognition, industrial margin, and overall agreement margin.
- Detect opportunities for upselling additional services during the agreement duration.
Requirements
- Bachelor's degree or equivalent.
- Excellent verbal and written communication skills in English. French and/or Italian are a plus.
- Technical knowledge of Sidel products and complete line equipment is a plus.
- Strong verbal and written communication skills to establish a good customer relationship.
- 3 years of experience in B2B services activities in a technological environment.
- 3 years of experience minimum in after-sales, maintenance, or production area.
- Ability to work well within a team environment.
- High proficiency in Office 365 Suite (Word, Excel, Outlook, MS Teams) and Adobe Acrobat Professional.
- Experience with SAP is desired.
- An excellent organization and prioritization skill, basic knowledge in accounting, skills to manage change, demonstrate thoroughness, and initiative.
- Strong verbal and written communication skills to establish professional transversal relationships with central and regional teams.
- Self-driven and motivated individual.
About Sidel
Sidel is a leading provider of innovative solutions for the beverage industry. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.
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