Shift Team Leader
1 week ago
A Shift Leader at Toppers Pizza is responsible for providing direct supervision and ensuring a smooth operation during their shift. This role involves ensuring the restaurant is a safe environment for Team Members and customers alike.
Key Responsibilities- Assign and direct daily tasks for Team Members based on role, skills, and shift needs
- Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Uphold Toppers Pizza policies and procedures; provide feedback/coaching to Team Members as needed
- Be knowledgeable of delivery area maps/traffic patterns to assist delivery drivers in organizing their routes
- Solve customer complaints quickly and with a smile
- Provide feedback to Team Members in a positive manner
- Train new Team Members on daily tasks
- Balance cash draw and prepare deposit
- Must be legally eligible to work in the United States
- Must be 18 years of age
- Must have a source of reliable transportation
- Previous quick service restaurant or supervisory experience
- Serve-Safe/Local or State Food Service Certification preferred
- Ability to meet the following physical requirements with or without reasonable accommodation:
- Must be able to exert well-paced and frequent mobility for periods of up to five hours.
- Must be able to lift up to 50 pounds.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
- Flexible Scheduling
- Pay Advances through PayActiv
- Meal Discounts (70% while working/50% when not)
- Free Uniform T-Shirt
- Referral bonuses for bringing new members to our team
- Rapid advancement opportunities – We offer a Manager–in–Training program with pay increase at each step of the training
- All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied
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Waukesha, Wisconsin, United States Toppers Pizza Full time{"Job Title": "Shift Lead", "Job Description": "Job OverviewA Shift Leader is a key member of our team responsible for ensuring the smooth operation of our restaurant during their shift. They will maintain a safe and clean environment for our team members and customers alike.Key ResponsibilitiesAssign and direct daily tasks for team members based on role,...