Shift Supervisor

3 weeks ago


Waukesha, Wisconsin, United States Toppers Pizza Full time
{"Job Title": "Shift Lead", "Job Description": "Job Overview

A Shift Leader is a key member of our team responsible for ensuring the smooth operation of our restaurant during their shift. They will maintain a safe and clean environment for our team members and customers alike.

Key Responsibilities
  • Assign and direct daily tasks for team members based on role, skills, and shift needs
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and customer satisfaction
  • Uphold Toppers policies and procedures; provide feedback and coaching to team members as needed
  • Be knowledgeable of delivery area maps and traffic patterns to assist delivery drivers in organizing their routes
  • Solve customer complaints quickly and professionally
  • Provide feedback to team members in a positive and constructive manner
  • Train new team members on daily tasks
  • Balance cash draw and prepare deposits
Requirements
  • Must be legally eligible to work in the United States
  • Must be 18 years of age
  • Must have a reliable source of transportation
  • Previous quick service restaurant or supervisory experience
  • Serve-Safe/Local or State Food Service Certification preferred
Physical Demands
  • Ability to meet the following physical requirements with or without reasonable accommodation
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours
  • Must be able to lift up to 50 pounds
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
Benefits
  • Flexible scheduling
  • Pay advances through PayActiv
  • Meal discounts (70% while working/50% when not)
  • Free uniform T-shirt
  • Referral bonuses for bringing new members to our team
  • Rapid advancement opportunities – We offer a Manager-in-Training program with pay increases at each step of the training
  • All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied

At Toppers Pizza, we offer a dynamic and supportive work environment that values our team members and customers alike.

", "lang_code": "en"}

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