Fitness Operations Manager

4 weeks ago

Washington, United States Onelife Fitness Full time

About the Role

We are seeking a highly motivated and experienced Assistant Fitness Director to join our team at Onelife Fitness. This is an exciting opportunity for a dynamic individual who is passionate about delivering exceptional fitness experiences.

Job Summary

The successful candidate will be responsible for managing the New Member Orientation process, assigning sessions to Personal Trainers as appropriate, and ensuring all members receive a welcoming experience. They will engage with new and existing members to help them achieve their fitness goals through US Fitness Programs and Services.

Key Responsibilities

  • Deliver exceptional customer service and create a positive member experience
  • Schedule and conduct new member orientation, pre-exercise biometrics, and goal evaluations
  • Execute exercise programs for a wide variety of members, including creating safe and effective exercise plans
  • Orient new members to facilities, introduce them to fitness, and provide a meaningful entry point to all training opportunities
  • Convert Smart Start experiences into fitness sessions and sell personal training
  • Manage personal training sales leads and maintain accurate records of program progress
  • Qualify leads using the Exercise Readiness Questionnaire and Member Profile
  • Maintain a high level of professionalism and adhere to employee standards of conduct and ethics

Requirements

  • Nationally recognized personal training certification from a US Fitness accepted provider
  • CPR/AED certification
  • Excellent communication and interpersonal skills
  • Ability to motivate and nurture others
  • Outwardly facing professional appearance and strong work ethic
  • Confidence and desire to create new relationships quickly
  • Basic computer skills and ability to manage multiple tasks effectively

Benefits

  • Complimentary membership and guest privileges
  • Discounts on personal training, mind&body, aquatics, and kids programs
  • Discounts on Serenity Day Spa services and apparel
  • Employee referral gift
  • In-house continuing education credits and CEC reimbursement

Estimated Salary: $45,000 - $65,000 per year, based on location and experience. We offer a competitive compensation package, including medical, dental, vision, supplemental benefits, and group life insurance benefits, as well as a 401(k) retirement plan and paid time off.

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