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Retail Customer Service Manager

2 months ago


Auburn Hills, Michigan, United States T.J. Maxx Full time
Customer Service Supervisor Opportunity

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Service Supervisor, you'll play a key role in promoting a positive and engaging atmosphere for our customers.

Key Responsibilities:
  • Oversee a team of customer service associates to ensure seamless customer interactions
  • Train and coach associates on delivering personalized customer experiences and promoting loyalty programs
  • Address customer concerns and issues promptly and professionally
  • Coordinate breaks and ensure a smooth store operation

As a Customer Service Supervisor at T.J. Maxx, you'll have the opportunity to make a real impact on our customers' shopping experience. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you.