Medical Front Office Representative

3 weeks ago


Macon, Georgia, United States Piedmont Urgent Care by Wellstreet Full time
About the Role

Piedmont Urgent Care by Wellstreet is seeking an experienced Patient Service Representative to join our team. As a Patient Service Representative, you will serve as the initial point of contact for patients, ensuring a smooth and efficient experience from check-in to departure.

Main Responsibilities:

  1. Welcome patients and visitors in a warm and professional manner
  2. Explain payment policies and billing processes in detail
  3. Maintain a tidy and organized reception area
  4. Perform various clerical duties and adhere to established guidelines
  5. Carefully determine and collect patient financial responsibilities
  6. Offer assistance to the practice manager and other staff members when needed
  7. Support physicians and office operations throughout the day
  8. Accurately record patient history and preserve confidentiality
  9. Evaluate and enforce adherence to healthcare regulations
  10. Organize and safeguard patient and business documents appropriately
  11. Assist with administrative tasks and accurately update Electronic Medical Records (EMRs)
  12. Guarantee HIPAA and OSHA compliance

Necessary Qualifications:

  • Obtain a high school diploma or equivalent
  • Acquire at least one year of experience in a medical setting, preferably an urgent care or emergency room environment

Salary Estimate: Our target salary range for this position is between $32,000 and $42,000 annually, contingent upon factors like location and work experience.



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