Customer Service Coordinator

2 weeks ago


Atlanta, United States GF Health Products, Inc. Full time
Job Title: Customer Relations Representative

We are seeking a highly skilled Customer Relations Representative to join our team at GF Health Products, Inc. This role is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service and support.

About the Role:
  • This is a full-time position working 9:30 AM-6:00 PM EST.
  • The ideal candidate will have excellent interpersonal/communication/problem-solving skills (both verbal and written).
  • Bilingual in Spanish is a strong plus.

Key Responsibilities:

  • Process customer orders and communicate product information.
  • Troubleshoot basic product issues and assist customers with shipping concerns.
  • Document all interactions in the appropriate software system.
  • Collaborate with internal stakeholders to resolve various topics.

Qualifications:

  • An associate degree or equivalent combination of education and experience is preferred.
  • Computer proficiency in Microsoft Office Word and ability to learn other software systems.
  • A strong independent work ethic and ability to multitask.

Benefits:

  • A comprehensive benefit package.
  • 401(k) with company match.
  • Extremely competitive health insurance plan.
  • Vacation and Personal Days.
  • Company paid holidays.

Compensation:$45,000 - $55,000 per year.



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