Distribution Center Operations Manager

2 days ago

Burlington, New Jersey, United States Soho Studio Full time
About Soho Studio/TileBar

Soho Studio/TileBar is a dynamic and creative company that specializes in importing and retailing mosaics, natural stone, and porcelain tile. We are passionate about delivering exceptional customer experiences and fostering long-lasting relationships with our clients. Our team is dedicated to innovation, professionalism, and financial strength, making us a unique and exciting place to work.

Job Summary

We are seeking a highly skilled and experienced Distribution Center Assistant Department Manager to join our team. As a key member of our warehouse department, you will be responsible for managing and overseeing the daily operations of the warehouse, ensuring efficient and effective management of all aspects of the department, including staffing, inventory management, safety compliance, and customer satisfaction.

Key Responsibilities
  • Manage and supervise the day-to-day activities of the warehouse department, including receiving, storage, and shipping of products.
  • Work with the department manager to develop and implement strategies to improve departmental efficiency and productivity.
  • Ensure compliance with all safety regulations and company policies and procedures.
  • Assist in the hiring, training, and performance evaluation of warehouse department staff.
  • Monitor and analyze inventory levels and make recommendations for adjustments as necessary.
  • Ensure accuracy of all documentation related to inventory and shipping/receiving.
  • Oversee the maintenance and upkeep of warehouse equipment and facilities.
  • Provide excellent customer service to both internal and external customers.
  • Resolve any customer complaints or concerns related to the warehouse department.
  • Continuously identify areas for improvement and implement changes to increase efficiency and profitability of the department.
  • Ensure operational excellence in all warehouse areas. Efficient operations of warehouse management systems. Ensure processes and procedures are followed appropriately, efficiently, and safely in the warehouse. Maintain and organize all areas of warehouse so appearance is acceptable for our visitors, vendors, and customers.
  • Ensure proper training of new and assigned associates as it relates to their essential job functions.
  • Motivate, coach, and train respective Team Leaders and Team Members providing both informal (on floor teaching moments) and formal job performance feedback. Address and discuss disciplinary actions, as necessary.
  • Monitor work performance for compliance with company and department policies, including but not limited to attendance/punctuality, poor work performance, safety, production, etc.
  • Must be able to work a flexible schedule to include weekends.
Supervisory Responsibilities

This position will directly supervise a team consisting of a Team Leader Trainer, and other department employees.

Qualifications
  • Education: High School Diploma or equivalent required. Associate's Degree or greater is preferred.
  • Experience: Minimum (2-5) years of relevant work experience is required. 2+ years of warehouse operations/management/leadership experience is required.
  • Candidates must be able to work a flexible schedule; including early mornings and late nights as required.
  • Partner and establish strong working relationships with other departments that provide support to the overall operation.
  • Proficient in Microsoft Office software including Excel, Word, and PowerPoint.
  • Knowledgeable of OSHA Standards and regulations.
  • Excellent verbal and written communication skills.
Benefits
  • 401K Company Match
  • Health/Dental/Vision/Life Insurance
  • Paid Time Off/Personal Days/401C Volunteer Time Off
  • Lunch provided daily
  • Paid weekly

We are an equal opportunity employer and encourage applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.

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