Replenishment Manager
7 days ago
We are seeking a highly skilled Replenishment Manager to join our team at Michaels Arts and Crafts. As a Replenishment Manager, you will be responsible for leading and supporting inventory management and merchandising standards and maintenance. You will plan for and provide a well-merchandised and in-stock store for the customer to shop. You will help customers shop and find what they are looking for, and deliver friendly customer service.
Key Responsibilities- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
- Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's
- Manage, execute and support the planogram process (POG's) to standard
- Manage, execute and support the AD set processes
- Manage and execute shrink and safety programs
- Serve as Manager on Duty (MOD)
- Maintain seasonal sets and the feature space to our visual merchandising standards
- Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
- Acknowledge customers, help locate product and provide solutions
- Assist with Omni channel processes
- Cross trained in Custom Framing selling and production
- Retail merchandising and customer service experience preferred
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
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