Customer Accounts Manager

2 months ago


West Memphis, Arkansas, United States Aaron's Full time
About the Role

Aaron's is seeking a highly skilled Customer Accounts Manager to drive the success of our stores by leading the customer accounts department. As a key member of our team, you will be responsible for achieving company standards for collections and lease renewals.

Key Responsibilities
  • Strategically influence team performance to help our customers achieve their goals of ownership
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, including confirming customer identification and collecting money
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Assist General Manager with operational functions, including account recommendations and payment history
Requirements
  • United States: at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy
  • Canada: at least 18 years old
  • Ability to work a schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
What We Offer

Aaron's offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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