Customer Account Manager
22 hours ago
Aaron's is seeking a highly skilled Customer Account Manager to lead our customer accounts department and drive the success of our stores. As a key member of our team, you will be responsible for achieving company standards for collections and lease renewals, while building strong relationships with our customers and driving sales.
Key Responsibilities- Lead the customer accounts department to achieve daily, weekly, and monthly goals
- Build and maintain strong relationships with customers to support their ownership goals and drive sales
- Manage the collections process, including counseling customers to gain timely lease/merchandise renewals
- Review and close lease agreements, including confirming customer identification and collecting money
- Assist the General Manager with operational functions, including account recommendations and payment history
- Manage the entire accounts staff to achieve daily, weekly, and monthly accounts department goals
- United States: at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy
- Canada: at least 18 years old
- Ability to work a schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Two years of college or two years of previous management experience preferred
- High School diploma or equivalent preferred
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
Aaron's is a leading retailer of furniture, electronics, and appliances. We are committed to making a real difference in the lives of our customers and employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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