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Sales Coordination Specialist

2 months ago

Madison, Wisconsin, United States Gypsum Management & Supply, Inc. Full time

Company Overview:

Gypsum Management & Supply, Inc. (GMS) stands as the premier distributor of gypsum wallboard, acoustical ceiling products, and various specialty building materials across North America. Established in 1971, GMS has developed a vast network of distribution centers throughout the country.

Tamarack Materials, a proud member of the GMS family, operates across six states, including Minnesota, North Dakota, South Dakota, Wisconsin, Illinois, and Iowa. Many of our dedicated team members have been with Tamarack for over two decades, with some reaching the milestone of 30 years or more. Numerous employees have transitioned from delivery and warehouse roles to management positions, reflecting the positive culture and supportive work environment we cultivate.

Position Summary:

The Sales Coordination Specialist will assist in the administration and organization of the sales team under management's guidance. This role involves preparing, arranging, and coordinating sales-related events and projects.

Key Responsibilities:

  • Facilitate communication with both internal and external clients.
  • Serve as the primary resource for customers with inquiries following the sale of products or projects.
  • Utilize product knowledge to present additional offerings to customers.
  • Collaborate with the sales team and customers to enhance user engagement with our online platform.
  • Maintain and manage data within our web-based platform to support sales efforts.
  • Oversee the sales cycle from initial inquiry to coordinating deliveries with logistics.
  • Assist in the daily operations of the sales team and address customer requests.
  • Establish trust with customers while aligning with the sales team.
  • Become an expert in product knowledge to support both sales and customer needs.
  • Provide support to designated salesperson(s).
  • Perform additional duties as assigned.
Basic Qualifications:
  • High school diploma or GED equivalent is required.
  • A four-year degree is preferred.
  • Two or more years of experience in a related field, preferably within the construction industry.
Core Competencies:
  • Commit to integrity and ethical practices.
  • Embrace servant leadership principles by prioritizing the needs of others and valuing diverse perspectives.
  • Demonstrate the ability to work independently and collaboratively, leading or delegating as necessary.
  • Build and maintain effective working relationships at all organizational levels.
  • Foster an inclusive work environment that values diverse backgrounds and experiences.
  • Exhibit self-management, initiative, and a results-driven mindset.
  • Communicate professionally, both verbally and in writing.
  • Proven experience in customer service is essential.
  • Strong attention to detail and organizational skills are required.
  • Excellent communication skills with a focus on follow-up and follow-through.
  • Ability to understand and effectively communicate numerical information.
  • Proficient computer skills are necessary.
  • Maintain a positive, can-do attitude towards tasks and responsibilities.
Physical Requirements:
  • Ability to remain stationary for 50% of the time.
  • Communicate over the phone for 75% of the time.
  • Occasionally move within the office to access files and equipment.
  • Operate basic office machinery.
  • Lift and move documents weighing up to 10 pounds.
  • Effectively communicate with team members and management.
Cognitive Skills Required:
  • Ability to problem-solve and prioritize tasks effectively.
  • Manage stress levels based on task demands.
  • Multitasking capabilities are essential.
  • Analyze and interpret information efficiently.
  • Quickly communicate solutions to arising problems.
  • Demonstrate sound judgment in decision-making.
Benefits & Perks:
  • Comprehensive Medical, Dental, Vision, Disability & Life Insurance.
  • Wellness Benefits.
  • 401(k) Retirement Plan.
  • Employee Stock Purchase Program.
  • Paid Holidays & Vacation Days.
  • Opportunities for Professional Growth.
  • Access to Development & Training Programs.
This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Join a leading national distributor of building materials and explore avenues for growth and advancement. We value our team members as our greatest assets and are committed to providing training and a balanced work-life environment.