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Senior Customer Support Specialist
2 months ago
Position Overview:
The Customer Care Representative plays a crucial role in fostering strong customer connections, ensuring customer satisfaction, and driving sales growth within a specified customer segment and geographical area.
Key Responsibilities:
1. Cultivate and maintain exceptional relationships with clients to enhance loyalty and retention.
2. Implement and manage customer-centric strategies aimed at maximizing sales opportunities.
3. Collaborate with cross-functional teams to address customer needs and resolve issues efficiently.
Qualifications:
1. Proven experience in customer service or related fields.
2. Strong communication and interpersonal skills.
3. Ability to analyze customer feedback and adapt strategies accordingly.
Why Johnson Controls International?
We are committed to creating a supportive environment that empowers our employees to thrive and succeed.
