Claims Specialist

2 weeks ago


Phoenix, Arizona, United States Russell Tobin & Associates Full time




What qualities are we seeking in our Claims Advocate?


Russell Tobin & Associates is currently seeking a Claims Advocate in Phoenix, AZ for a prominent transportation organization.

In the role of Claims Advocate, you will be responsible for the investigation, management, and submission of compensation claims that arise within the region associated with the Client App.

Take the next step in your career

Employment Type: Contract/Hybrid

Location: Phoenix, AZ

Compensation: $27-$32/hr, based on experience

Key Responsibilities:

  • Conduct thorough investigations and submit new claims to insurance providers by analyzing initial reports of loss and relevant documentation to accurately determine insurance exposure and applicable policy.
  • Exhibit critical thinking skills while adhering to established claims protocols.
  • Utilize existing knowledge to assist with more complex claims and insurance inquiries.
  • Provide accurate responses to inquiries from insurance carriers and other external parties.
  • Demonstrate a strong customer focus and a solid understanding of Client insurance policies in all communications.
  • Employ effective written and electronic communication skills, as the primary communication method in this role is electronic, with minimal telephonic interaction.

Qualifications:

  • High School Diploma or equivalent.
  • Familiarity with US auto claims coverages.
  • Minimum of 2 years of experience in auto claims management or 1 year in bodily injury adjusting.
  • Proficient in various computer operating systems.

Preferred Qualifications:

  • Bachelor's Degree is preferred.
  • Claims designation obtained or in progress is a plus.
  • Experience handling bodily injury claims.
  • Experience with a major insurance provider.
  • Exceptional attention to detail.
  • Ability to maintain quality in a fast-paced, high-volume environment.
  • High adaptability to meet evolving business needs.
  • Skilled in multitasking across various technology platforms.
  • Willingness to compromise when necessary to help the team achieve objectives.
  • Ability to mentor Claims team members and serve as a subject matter expert in insurance and claims.
  • Proven ability to enhance business processes in a complex claims environment.

Benefits offered by Russell Tobin:

Russell Tobin provides eligible employees with comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k) retirement savings plan, life and disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with select vendors.

#CB

Compensation: $27-$32/hr, based on experience



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