Landscaping Account Manager

6 days ago

Greenfield, California, United States HR Collaboration Group LLC Full time
Job Title: Landscaping Account Manager

We are seeking a highly skilled and motivated Landscaping Account Manager to join our team at HR Collaboration Group LLC. As a key member of our team, you will be responsible for managing client relationships, developing and executing business strategies, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage daily client needs as the primary point of contact to ensure high-quality service.
  • Develop and maintain strong client relationships through regular communication and site visits.
  • Collaborate with clients to create ongoing landscaping plans that align with their vision and budget.
  • Coordinate project tasks and schedules with Operations to ensure accurate, complete, and timely delivery.
  • Supervise the Operations Manager and Chemical Operations Manager on identifying client needs, along with service and leadership support.
  • Conduct regular site inspections to monitor project progress and quality of work.
  • Handle issues or concerns with clients in a professional and timely manner.
  • Provide regular updates to clients on project status, milestones, and future work.
  • Review and implement standards on regulations and environmental requirements to ensure full compliance.
Requirements:
  • Education: High School Diploma or equivalent combination of education and experience required.
  • Experience: 2+ years of Account Management experience in landscaping or other service industry; ability to call on new customers to expand the business would be a plus.
  • Certifications: N/A.
  • Functional Skills: Strong planning, analyzing, prioritizing, and execution skills. Ability to react quickly to customer needs to retain and grow the business. Solid math and problem-solving skills; able to manage multiple customers and projects at one time and do it well; high attention to details and making sure things are right. Strong organizational and time management skills; ability to multi-task and demonstrate a high level of attention to detail, accuracy, and thoroughness on the job with excellent follow-through.
  • Technology Skills: Advanced technology skills; proficient with Microsoft Office products; Advanced skills with CRM systems, and databases.
  • Communication Skills: Strong verbal and written communication skills; able to present to others and interact effectively with all levels of the organization.
  • Leadership/Behaviors: Strong customer focus and leadership skills, self-starter, able to work towards goals; high sense of urgency to provide the best-in-class service levels; strong ability to collaborate and influence others; Ability to lead and mentor others; Steady yet assertive to move projects forward. Can work independently and with teams.
  • Culture Match: Excellent Service Levels; Self-directed, collaborative, and goal-focused team who delivers the best-in-class service to customers without fail.
What We Offer:
  • Competitive pay programs.
  • Health & Wellness Benefits.
  • Retirement Program with 401K.
  • Paid Vacations and Holidays.
  • And much more to motivated, results-oriented individuals who want to make a real difference in their community and role.
Work Environment:

Primarily in the field visiting clients, other time spent in an office environment with moderate noise; may be required to wear suitable Personal Protective Equipment while traveling/visiting clients.

No Special Protocol; Individuals can wear masks if desired.

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