Loss Prevention Investigator

19 hours ago

Indianapolis, Indiana, United States Lids Full time
About Our Company

Lids Sports Group is a leading licensed sports retailer in North America, operating over 1,200+ locations domestically and 50+ internationally. Our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, as well as top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We have built partnerships with iconic global brands, including Marvel, Playboy, and the Harlem Globetrotters, and have ambassadors like Justin Jefferson, Quavo, and Josephine Skriver. Our goal is to become the largest licensed brick-and-mortar sports retailer across the globe.

Job Summary

The Loss Prevention Investigator will conduct internal audits, physical inventories, and policy compliance checks to prevent fraud and theft. This role will also involve training field personnel on company policies and managing exception reporting and CCTV systems.

Key Responsibilities
  • Audit store records and interview employees to ensure compliance with company policies and applicable laws.
  • Conduct investigations into internal and external fraud, theft, and policy violations.
  • Monitor exception software to detect potential loss of assets via POS data.
  • Examine store operating procedures for compliance with standard procedures and policies.
  • Inspect store accounting systems to determine their efficiency and protective value.
  • Assess the proper accountability of assets by conducting inventory audits.
  • Prepare and submit audit findings and make recommendations to management.
  • Communicate with management and other stakeholders in conducting investigations.
  • Conduct special studies for management, such as those required to discover mechanics of detected fraud and to develop controls for fraud prevention.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Communicate with employees at all levels of the company.
  • Provide excellent customer service as outlined in the LSG policy manual.
  • Other duties as assigned.
Requirements
  • Four year degree in business or a related field, or two year degree in a related field, and at least one year of relevant experience; or equivalent combination of education and experience.
  • Interview & Interrogation Certification coupled with a record of successful resolutions is advantageous.
  • Competent knowledge of Microsoft Office applications (Word, PowerPoint, Excel).
  • Competent knowledge of exception based reporting and case management systems is advantageous.
  • Ability to develop a working knowledge of CCTV, alarm, and access systems.
  • Proven ability to perform independently with minimal supervision.
  • Strong interpersonal skills and the ability to communicate in a clear, audible, and grammatically correct manner.
  • Ability to operate a keyboard as well as maneuver relative software programs.
  • Ability to climb a ladder and work with arms overhead.
  • Sufficient body mobility to accomplish essential functions; ability to stand for up to 80% of the work time; ability to bend, kneel, and stoop with relative ease.
  • Viewing a computer screen for up to 60% of the work time.
  • Operating a computer keyboard for up to 60% of the work time.
  • Possess a valid driver's license, valid auto insurance, and the ability to drive an automobile.
  • Ability and willingness to travel overnight for business purposes.
Reports To
  • Director of Loss Prevention

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