Office Coordinator
2 weeks ago
Havertys is seeking a highly motivated and customer-focused Office Team Member to join our retail team. As an integral part of our outstanding customer experience, you will be responsible for processing customer sales, handling payment transactions, and providing exceptional customer service.
Key Responsibilities
- Process customer sales and payments accurately
- Balance cash funds daily and complete opening/closing procedure checklists
- Prepare and reconcile bank deposits
- Maintain a secure and organized office environment
- Answer incoming calls and distribute messages
- Handle customer complaints and initiate follow-up on customer service tickets
- Review outstanding customer transactions and verify scheduled deliveries
- File and prepare daily paperwork
Requirements
- High school diploma or equivalent and one to three years of experience in customer service or a related field
- One to three years of cash handling experience preferred
- Strong math skills and excellent communication and customer service skills
- Ability to multi-task and work independently
Havertys is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, or any other protected characteristic.
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