Customer Service and Account Management Professional
5 days ago
Professional Financial Services (PFS) is a leading provider of retail installment contracts for new and used automobiles, trucks, and motorcycles.
We are seeking a highly skilled Customer Service and Account Management Professional to join our team. This individual will be responsible for providing exceptional customer service and resolving problems in a timely manner.
The ideal candidate will have previous experience in customer service and/or collections, a valid state driver's license with an acceptable driving record, and access to a reliable automobile for work use.
The salary for this position is estimated to be around $45,000 - $60,000 per year, depending on location and experience.
As a Customer Service and Account Management Professional, you will perform a variety of tasks including:
- Providing outstanding customer service and problem resolution
- Performing collection activities on delinquent accounts
- Assisting with insurance verifications
- Performing Welcome Calls
- Acting as back-up to our Administrative Assistant to receive loan payments and fund loans
- Performing Skip Tracking and other locate activities
In addition to your daily responsibilities, you will also have the opportunity to participate in our comprehensive training program, which includes hands-on training, online training, and new hire class orientation.
PFS offers an excellent benefits package that includes medical insurance, dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. We also offer monthly bonus potential and community service opportunities.
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply today.
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