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Housekeeping and Guest Services Representative

2 months ago

Atlanta, Georgia, United States Cornerstone Hospitality Full time
Job Summary

Cornerstone Hospitality is seeking a highly skilled and detail-oriented Houseman to join our team. As a Houseman, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms, as well as providing exceptional customer service to our guests.

Key Responsibilities:
  • Room Preparation: Remove dirty bedding, vacuum and clean rooms, and restock amenities.
  • Guest Services: Respond to guest requests in a timely and friendly manner, and provide assistance with any issues or concerns.
  • Housekeeping: Maintain the cleanliness and organization of public areas, including corridors and common spaces.
  • Minibar and Coffee Service: Refuel minibars, replace coffee service, and clean surfaces.
  • Quality Control: Inspect rooms to ensure they meet our high standards of cleanliness and quality.
Requirements:
  • High Degree of Hospitality: Provide exceptional customer service and ensure a positive guest experience.
  • Integrity: Maintain confidentiality and handle sensitive information with discretion.
  • Leadership: Demonstrate leadership skills and work effectively as part of a team.
  • Teamwork: Collaborate with colleagues to achieve common goals and objectives.
  • Quality: Maintain high standards of quality and attention to detail.
  • Productivity: Work efficiently and effectively to meet deadlines and targets.
  • Reliability: Be punctual, reliable, and consistent in your work.
  • Focus on the Client: Prioritize guest needs and provide solutions to meet their expectations.
  • Adaptability and Flexibility: Be flexible and adaptable in a fast-paced environment.
Working Conditions:

This is a full-time position available in the East Point, Hapeville, and College Park areas. The working hours are Monday to Sunday, with two days off during the week.

The hourly rate starts at $14 per hour, and payment is made on a weekly basis.