Client Engagement Associate

1 week ago

Fort Lauderdale, Florida, United States Lilly Pulitzer Full time

Job Type:
Regular Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.

Our Brand vision statement is:
"Create Your Sunshine, A Resort State of Mind"

Our Brand Equities are:
Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Position Overview
The Retail Sales Specialist plays a crucial role in assisting customers and supporting the operational and sales objectives of the organization.

A Day in the Role...
Grasp the overall concept of the Lilly Pulitzer brand, encompassing the lifestyle, clientele, merchandise, and heritage.

Exemplify the Lilly Pulitzer selling culture and ensure an exceptional client experience.

Key Responsibilities:
1. Drive sales by delivering outstanding service while leveraging product knowledge, market trends, personalized outreach, and effective communication with clients.
2. Cultivate and maintain relationships with customers.
3. Assist in upholding Lilly Pulitzer's visual and operational standards as established by the Visual and Retail Operations teams.
4. Provide ongoing feedback to store management regarding sales opportunities and successes.
5. Understand, embrace, and demonstrate the Core Values set forth by Lilly Pulitzer.

Qualifications:
Prior experience in retail or client service within the fashion or retail sector is preferred.
Ability to manage multiple tasks in a dynamic environment.
Capacity to lift up to 20 pounds.
Effective communication skills with clients, colleagues, and management.
Familiarity with XStore and Tulip is a plus.
Ability to remain on your feet and navigate the store during working hours.


Our Core Values:
The Lilly Way. Rooted in our bold, original, and inclusive brand outlook, these principles define how we operate.

We take pride in the pursuit of excellence.
We create our own path.
We become stronger together.
We operate with integrity.
We make the world a brighter place.
We continuously improve.
We have fun in the process.

Corporate Responsibility:
As a company, we are committed to corporate social responsibility. We believe in doing the right thing for our people, the places we work, and our planet. We foster a respectful and inclusive workplace and recognize the importance of serving the communities where our employees live and work. We are aware of the environmental impact of our operations and actively seek environmentally friendly practices throughout our business.

Additional Information:
This position is classified as part-time, hourly, and non-exempt.
Flexibility in working hours may be required, including evenings, weekends, and holidays.
This role necessitates effective collaboration with others in alignment with our Core Values.

This position requires adherence to Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish.

If you require assistance or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department.

Please click here to review our Applicant Privacy Policy.

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