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Lead Strategist for Email Services

2 months ago

Chicago, Illinois, United States Academy of Warren Full time
Position Overview

The Academy of Warren is in search of a senior executive to oversee our transactional email division, focusing on driving growth and innovation. The ideal candidate will be responsible for shaping the vision and strategic direction of our email services, identifying key market opportunities, and collaborating with various internal teams to enhance our offerings.

Key Responsibilities
  • Develop and implement a comprehensive commercial strategy for our transactional email unit.
  • Establish the product vision for our email services to ensure market leadership and guide product and engineering teams in execution.
  • Conduct thorough market analysis to determine our positioning and inform the product development roadmap.
  • Identify and define the ideal customer profile for our email solutions.
  • Collaborate with executive leaders across Sales, Product, Marketing, and Customer Success to align on customer needs.
  • Create effective pricing and packaging strategies to maximize revenue.
  • Facilitate collaboration among cross-functional teams to achieve key performance indicators (KPIs).
  • Inspire and lead team members towards the growth and success of our email services.
  • Evaluate the current and future needs of the transactional email division.
Qualifications
  • In-depth knowledge and enthusiasm for the technology landscape, particularly in transactional and bulk email best practices.
  • Proven experience in leading high-performing teams within a matrixed organizational structure.
  • Demonstrated success in achieving revenue targets and driving business growth.
  • Ability to thrive in a fast-paced, scaling environment with a proactive and energetic approach.
  • Strong problem-solving skills with a knack for identifying root causes and implementing effective solutions.
  • Willingness to engage directly with teams to drive results.
  • Capability to navigate ambiguity and manage complex strategic initiatives across a large organization.
  • Proven ability to work cross-functionally to unify strategic efforts.
  • Excellent time management and prioritization skills to handle a diverse global portfolio.
  • Exceptional verbal and written communication skills with a keen attention to detail.
  • Ability to assess partnership opportunities and articulate ROI to stakeholders.
  • A global perspective with experience in building operations and teams.
  • A genuine passion for the SaaS and MarTech sectors, with a focus on supporting small businesses.
  • A charismatic leadership style that inspires others to follow.