Housekeeper - Hospitality Professional

5 days ago


Portage, Michigan, United States Springhill Suites Portage MI Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at Springhill Suites Portage MI. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, providing exceptional service to our guests, and contributing to the overall success of our hotel.

Key Responsibilities
  • Cleaning and Maintenance: Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety, ensuring a comfortable and welcoming environment for our guests.
  • Guest Service: Provide warm, knowledgeable, and courteous service to our guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Equipment and Supplies: Maintain custody of equipment, keys, and supplies, ensuring their proper use and storage to protect and preserve hotel property.
  • Laundry and Linen: Assist the laundry department by retrieving soiled linen, sorting laundry, and distributing clean linen to storage closets and carts.
  • Additional Duties: Perform other duties as assigned, requested, or deemed necessary by management, including cleaning patio/balcony areas, sweeping or hosing floors, and wiping down furniture and fixtures.
Requirements and Qualifications
  • Education: High School diploma or equivalent.
  • Experience: Experience with hotel cleaning standards and procedures, preferably with Marriott, Hilton, IHG, Wyndham, or similar brands.
  • Physical Demands: Ability to perform physical tasks, including lifting up to 50lbs, pushing, pulling, and maneuvering heavy equipment and furniture.
  • Communication Skills: Strong communication and problem-solving skills, with the ability to work effectively with guests and colleagues.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • Vacation and Holiday Pay: Generous paid time off and holidays.
  • Same-Day Pay: Convenient access to your earnings.
  • Employee Assistance Program: Confidential support for personal and professional challenges.
  • Career Growth Opportunities: Training and development programs for career advancement.
  • Reduced Room Rates: Exclusive discounts on hotel stays.
  • Third-Party Perks: Discounts on attractions, entertainment, and more.
  • 401(k) Plan: Retirement savings plan with employer match.
  • Flexible Schedule: Opportunities for flexible scheduling and work-life balance.


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