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Guest Services Coordinator

2 months ago

Bloomington, Illinois, United States Sunrise Senior Living Full time

POSITION SUMMARY
"Being part of a community that enhances the lives of our residents is incredibly rewarding. We share moments of joy, support, and connection that truly enrich our daily experiences."

 At Sunrise Senior Living, the Concierge plays a pivotal role in delivering outstanding hospitality, serving as the welcoming face for all visitors entering our community. This position involves greeting prospective residents, families, and guests, as well as managing incoming calls and relaying messages effectively. The Concierge is also responsible for providing essential community information to inquiries, supporting our marketing and sales initiatives. KEY RESPONSIBILITIES & REQUIREMENTS
Work Schedule: Monday to Friday Duties:

Overseeing the Bistro area to ensure refreshments, ambiance, and cleanliness are maintained Performing general administrative tasks Fostering a warm and welcoming atmosphere within the Sunrise community Requirements:

A high school diploma or GED is mandatory Prior experience in a customer service capacity is essential, showcasing exceptional service, organizational, and communication abilities Strong judgment, problem-solving, and decision-making skills are required, along with effective record-keeping Proficiency in computer applications, including Microsoft Outlook, Word, and Excel, with a willingness to learn new software