Customer Service Specialist

5 days ago


Waterford, United States Charter Oak Federal Credit Union Full time

We are seeking a Customer Service Specialist to join our team at Charter Oak Federal Credit Union. This is a full-time opportunity that offers a competitive salary and benefits package.

Job Description

As a Customer Service Specialist, you will be responsible for providing exceptional service to our members via the telephone, online, and email. You will answer questions, solve problems, and provide solutions in a timely and professional manner.

This role requires prior contact center or banking experience. We are looking for individuals with excellent communication and interpersonal skills who can work effectively in a fast-paced team environment.

The ideal candidate will have a strong ability to multitask, prioritize tasks, and maintain a high level of productivity in a dynamic environment. If you are a motivated and customer-focused individual who enjoys working in a team-oriented setting, we encourage you to apply for this exciting opportunity.

Estimated Salary: $45,000 - $60,000 per year (based on location and experience)

We offer a comprehensive benefits package, including health insurance, retirement plan, paid time off, and more. As an equal opportunity employer, we value diversity and inclusion in the workplace.



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