Customer Service Representative

1 week ago


Waterford, United States Pentastar Aviation Full time
Job DescriptionJob Description
Description:

A Customer Service Representative has the responsibility to greet executive travelers and aircraft crew members with Ritz Carlton-like enthusiasm and to ensure an outstanding experience by providing customer service at the highest levels from Pentastar Aviation's Executive Facilities.


Responsibilities for the position are as follows:


Bright and sharp communication (both written and verbal) skills a must You will be communicating with customers through email as well as in-person when they visit our facilities.

Providing superior customer service to passengers, crew members and all guests of Pentastar Aviation.

Answering incoming phone calls, to include radio communications with aircraft and support personnel.

Manage detailed requests for fuel orders, parking/hangar requirements, ground transportation, room reservations, catering orders and key handling (both car and aircraft).

Confirming all requests with customers to ensure information is accurate and processed appropriately.

Maintaining a high level of concentration but not losing focus on the customer. Most tasks involve computer use and sometimes can be very fast paced.

Providing visitor security badge and direction to all visitors within the facilities.

Continuous monitoring of security and safety requirements for our customers and employees.

Requirements:

Qualifications for the position are as follows:


High school diploma or equivalent required

Valid and unrestricted driver's license and must be able to complete DOT medical requirements for passenger transportation

Solid customer service skills

Strong teamworking skills

Requires an outgoing, friendly personality with a positive attitude

Basic computer skills (MS Office)

Ability to work flexible schedules including evenings, weekends and holidays and overtime as required

Must be willing to learn new processes and be open to coaching from other members of the team

Multi-tasking skills a must

Ability to work outdoors in various weather conditions when necessary



PIe5186b9a9234-25405-31890011



  • Waterford, Michigan, United States Kroger Rochester Hills Full time

    About Kroger Rochester HillsKroger Rochester Hills is a leading retailer dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a skilled Customer Service Representative to join our team. This role involves creating an outstanding customer experience through exceptional service, establishing and maintaining a safe and clean...


  • Waterford, Pennsylvania, United States Tops Friendly Markets Full time

    Customer Service Representative at Tops Friendly MarketsProvide exceptional customer service to ensure a positive shopping experienceKey Responsibilities:Scan and/or ring customer purchasesBag customer ordersCollect payment for customer transactionsStock supplies in the immediate areaDirect customers to an appropriate manager when necessaryWhat We...


  • Waterford, United States U-Haul Full time

    Location: 3541 Highland Rd, Waterford, Michigan 48328 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Waterford, Connecticut, United States Dunkin' Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Dunkin'.As a key member of our crew, you will be responsible for providing exceptional guest experiences and ensuring that every customer leaves with a smile on their face.The ideal candidate will have a positive attitude, excellent communication skills, and the ability to...


  • Waterford, United States Pentastar Aviation Full time

    Job DescriptionJob DescriptionDescription:A Customer Service Representative has the responsibility to greet executive travelers and aircraft crew members with Ritz Carlton-like enthusiasm and to ensure an outstanding experience by providing customer service at the highest levels from Pentastar Aviation's Executive Facilities.Responsibilities for the...


  • Waterford, Michigan, United States Petroleum Marketing Group, Inc. Full time

    About the Role:The Customer Service Representative - Fuel Retail will be responsible for ensuring every customer has an exceptional experience. They will work with their team members and provide support to Management to complete all store-level tasks related to customer service, merchandising, food preparation, daily cleaning, cash register duties, and other...


  • Waterford, Michigan, United States Culvers Restaurant Full time

    Are you looking for a rewarding career in the food service industry? Culver's Restaurant is seeking motivated and customer-focused individuals to join our team as Customer Service Representatives!We offer competitive wages, on-the-job training, free uniforms, meal discounts, and opportunities for career advancement.This role is perfect for those who enjoy...


  • Waterford, Michigan, United States Oakland Health & Safety Full time

    We are seeking a Customer Service Representative to join our team at Oakland Health & Safety. This is a part-time appointment setting position that requires excellent communication and organizational skills.As a Customer Service Representative, you will be responsible for scheduling appointments with clients, handling customer inquiries, and providing...


  • Waterford, United States Premier Private Jets Full time

    Job Type Full-time Description About Us: Premier is a growing dynamic and vertically integrated aviation services company based in Stuart, Florida with locations in Waterford, MI and Dayton, OH. We are committed to safety and providing an industry-leading customer experience. We are looking for team members who want to make a Premier difference and provide...


  • Waterford, Michigan, United States CVS Health Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Store Associate at CVS Health. In this role, you will provide exceptional customer service by anticipating and meeting customer needs.Responsibilities:Customer Service: Provide excellent customer service by greeting customers, answering their...


  • WATERFORD, United States Michaels Full time

    About Us">Made possible by the creativity of our customers, we are the leading destination for all things artistic in North America. At Michaels, we're committed to fueling the joy of creativity and inspiring makers of all levels.">Total Base Pay Range: $15.69 - $18.20">As a Seasonal PT Service Team Member, you'll play a vital role in providing exceptional...


  • Waterford, Michigan, United States Torrid Full time

    About the Role:We're looking for a Customer Experience Representative to join our team at Torrid. As a key member of our sales floor, you'll be responsible for providing an exceptional shopping experience to our customers.Key Responsibilities:Ensure visual standards are met and maintained throughout the store.Provide excellent customer service, making...


  • Waterford, Michigan, United States Pentastar Aviation Full time

    Pentastar Aviation is a leading provider of executive aviation services.As a Customer Service Representative with our company, you will have the opportunity to provide exceptional service to our clients and their guests.Job Description:We are seeking a highly skilled and experienced individual to fill the role of Customer Service Representative.The...


  • Waterford, Michigan, United States Hyatt House Full time

    We are seeking a dynamic and friendly Front Desk Agent to provide exceptional service to our hotel guests at Hyatt House. This is an excellent opportunity to join our team and build a successful career in the hospitality industry.Job OverviewThe estimated salary for this position is $45,000 - $55,000 per year, depending on experience and location.Key...


  • Waterford Twp, United States Oakland Health & Safety Full time

    Job Title: Customer Service Representative - Home Safety AssessmentCompany Overview: Oakland Health & Safety is a leading provider of home fire safety assessments and services. We are seeking a motivated and personable individual to join our team as a Customer Service Representative - Home Safety Assessment.Job Summary: As a Customer Service Representative -...


  • Waterford, United States Charter Oak Federal Credit Union Full time

    OverviewThe Charter Oak Federal Credit Union is a dynamic and growing organization seeking motivated individuals to join our team as Financial Service Representatives. This role plays a vital part in providing exceptional customer service, handling daily transactions, and promoting credit union products.Key ResponsibilitiesGreet members and guests...


  • Waterford, Michigan, United States Pentastar Aviation Full time

    Pentastar Aviation is seeking a skilled Customer Service Representative to deliver exceptional experiences to executive travelers and aircraft crew members.The ideal candidate will possess excellent communication skills, both written and verbal, to effectively engage with customers through various channels.Key responsibilities include providing superior...


  • Waterford, Michigan, United States Pentastar Aviation Full time

    At Pentastar Aviation, we are seeking a skilled Customer Service Liaison to join our team.As a Customer Service Liaison, you will play a vital role in ensuring that our executive travelers and aircraft crew members receive exceptional service and attention to detail.Key Responsibilities: Provide exceptional customer service to passengers, crew members, and...


  • Waterford, Michigan, United States Fifth Third Full time

    Fifth Third Bank is hiring a Retail Banking Representative to join our team in Waterford, MI. As a Retail Banking Representative, you will be responsible for providing exceptional customer service, promoting bank products and services, and building relationships with existing and new customers.Key Responsibilities:Develop and maintain strong relationships...


  • Waterford, Michigan, United States Public Storage Full time

    About Public StorageWe are the self-storage industry leader, committed to providing exceptional customer experiences.Earn a competitive hourly rate of $15.50 per hour.Job SummaryThis is an exciting opportunity for a skilled Customer Service Manager to join our team and contribute to delivering outstanding service to our customers.As a key member of our team,...