Customer Service Representative
4 days ago
Job Title: Customer Service Representative
We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our Sales Department, you will be responsible for managing daily administrative tasks, handling customer requests, and providing exceptional customer-focused service.
About the Role:
This is a full-time position that requires a high school diploma or equivalent, excellent communication skills, and the ability to work in a fast-paced environment. You will also need strong knowledge of company operating systems and Microsoft Office applications.
Responsibilities:
- Manage daily administrative tasks to ensure the Sales Department runs smoothly
- Handle and prioritize customer requests
- Provide exceptional customer-focused service
- Update and maintain computer-tracking spreadsheet for IT Implementation
- Champion safety, compliance, and quality control
What We Offer:
- A competitive salary of $45,000 - $60,000 per year, depending on experience
- Free lab services for you and your eligible dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement, with a 401(k) that includes a generous company match
Location: East Providence, RI
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