Customer Service and Sales Representative

3 weeks ago


Providence, Rhode Island, United States Scott Anthony Group Inc Full time
Job Overview

We are seeking a skilled professional to fill the role of Customer Service and Sales Representative at Scott Anthony Group Inc. This position involves providing exceptional customer experiences, resolving technical issues, and building strong relationships with clients.

Key Responsibilities:

  • Handle customer inquiries and complaints in a timely and professional manner.
  • Provide detailed information about our products and services, addressing client concerns and promoting sales opportunities.
  • Troubleshoot and resolve product issues and concerns through effective communication and problem-solving skills.
  • Update and maintain accurate customer records, reflecting interactions and client history.
  • Maintain a comprehensive knowledge base of our evolving products and services, staying up-to-date on new developments and enhancements.

Qualifications and Skills:

  • Proven experience in customer service, sales, or related fields, with a track record of success.
  • Excellent interpersonal and communication skills, with the ability to build rapport with clients and colleagues.
  • Prioritize tasks effectively, managing multiple responsibilities and deadlines.
  • Demonstrate a positive and professional attitude, consistently delivering high-quality results.
  • Strong written and verbal communication skills, with the ability to articulate complex information clearly and concisely.

Salary: $60,000 - $80,000 per annum, depending on experience.



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