Fire Safety Maintenance Technician

1 week ago


Cranberry Isles, Maine, United States Johnson Controls International Full time
Position Overview

Join Our Team

At Johnson Controls International, we are united in our mission to deliver innovative solutions that enhance safety and efficiency. We invite you to become a part of our diverse workforce, where your skills will be valued and nurtured. Together, we can make a significant impact.

What We Provide:

  • Attractive Starting Salary
  • Comprehensive Training Programs
  • Educational Assistance
  • Opportunities for Global Career Advancement
  • Company Vehicle (when applicable)
  • Referral Incentives
  • Extensive Benefits Package
    • Medical, Dental, and Vision Coverage
    • Health Savings Account (HSA)
    • Life Insurance
    • 401(k) Plan with Company Match
    • Short-Term and Long-Term Disability Coverage
    • Employee Support Programs
    • Wellness Initiatives
    • And More

Your Responsibilities

  • Respond to service requests from the Service Resource Center, including initial equipment/system malfunction descriptions.
  • Engage with customer representatives to identify equipment/system issues.
  • Diagnose and execute repairs on electronic fire alarm systems and related building system products at client locations.
  • Adhere to established troubleshooting protocols and consult technical manuals, part manuals, change notices, and bulletins for equipment repairs.
  • Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems, including SimplexGrinnell.
  • Interpret blueprints, diagrams, specifications, software/systems, programs, schematics, and operational product manuals.
  • Deliver exceptional customer service by maintaining consistent communication with district staff and clients to ensure satisfaction.
  • Complete Service Acknowledgements with accurate coding using communication devices, such as smartphones and laptops.
  • Secure customer signatures upon the completion of service assignments.
  • Participate in a scheduled on-call rotation.
  • Assist in training or mentoring fellow service team members.
  • Perform additional duties as required.

Qualifications We Seek

Essential Requirements

  • Proven experience with low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
  • Ability to read and interpret blueprints, submittals, and operational/product manuals.
  • Familiarity with testing equipment, multi-meters, digital analyzers, and commissioning devices.
  • High School Diploma or equivalent.
  • Capability to follow both verbal and written instructions.
  • Physical ability to lift and move equipment and tools weighing up to 50-70 lbs.
  • Aptitude for working in challenging positions, including climbing ladders, scaffolding, and high lift equipment up to 40 feet, as well as working in ducts, crawl spaces, and above ceilings.
  • Flexibility to work varied hours, including weekends, to meet client needs.
  • Willingness to travel overnight as necessary.
  • Demonstrated commitment to high-quality customer service.
  • Management of truck inventory to ensure prompt responses to customer requirements.
  • Adherence to safety guidelines and procedures at all times.
  • Strong organizational skills, a positive demeanor, and a quick learning ability.
  • Possession of a valid driver's license and a driving record that meets company standards.
  • Retention of any licenses required by National, State, and Local regulations.

Preferred Qualifications

  • NICET II Certification

#TechHiring

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information about your equal opportunity and non-discrimination rights as a candidate, please visit EEO is the Law. If you are an individual with a disability and require accommodation during the application process, please visit here.



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