Operations Manager

1 week ago


Marquand, Missouri, United States Kustom US Full time

About Kustom US

Kustom US is a leading provider of property restoration services, with a reputation for delivering exceptional results and building trust with our clients.

Job Summary

We are seeking a highly skilled and experienced General Manager to join our team. As a key member of our leadership team, you will be responsible for providing strategic oversight and day-to-day management of our divisional reconstruction & mitigation teams.

Key Responsibilities

  • Leadership and Management
    • Provide leadership and guidance to divisional reconstruction & mitigation teams
    • Mentor and support project directors, project managers, mitigation managers, and estimators
  • Strategic Oversight
    • Collaborate with the Business Development, Finance, Operational Excellence, and Human Resource teams to achieve business goals
    • Responsible for the staffing of an assigned division, including hiring, firing, and management of staffing levels
  • Project Management
    • Oversee all daily operations, including initial customer contact through to collections
    • Act as a point of escalation for job problem resolution, especially in cases where liens may be required or collections are overdue
  • Business Development
    • Collaborate with the Business Development team to identify new business opportunities and develop strategies to achieve growth and profitability goals

Requirements

  • Experience
    • 5 years of experience in construction and/or restoration
  • Education
    • Bachelor's degree in business management, construction management, or applicable focus preferred
  • Skills
    • Effective leadership skills and ability to facilitate company teamwork to achieve business goals
    • Demonstrated ability to exercise good judgment and communicate effectively, orally and in writing
    • Effective problem-solving, analytical, and decision-making skills

What We Offer

  • Competitive Salary
  • Benefits Package
    • Medical, dental, vision, and flexible spending account
    • 401(k) with company match (eligibility required)
    • Short-term and long-term disability
    • Critical illness/accident/hospital indemnity plans
    • Employee assistance program
  • Professional Development Opportunities
    • Upward mobility and development opportunities

Equal Opportunity Employer

Kustom US is an equal opportunity employer. We foster a diverse and inclusive culture free of discrimination and harassment based on race, color, gender identity, sexual orientation, marital status, age, religious belief, disability, national origin, and/or other protected characteristics.


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