Field Operations Supervisor
1 week ago
Are you a natural leader with a passion for driving results? Do you thrive in fast-paced environments and enjoy coaching and developing others? If so, we may have the perfect opportunity for you
As a Field Operations Supervisor with Charter Communications, you will play a critical role in leading a team of field technicians to deliver exceptional customer experiences. You will be responsible for managing daily operations, ensuring high-quality service delivery, and fostering a culture of excellence within your team.
Key Responsibilities:- Lead a team of 12-15 field technicians to achieve performance goals and objectives
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to resolve complex issues and drive business growth
- Coach and develop team members to enhance their skills and knowledge
- Bachelor's degree in Business or related field
- 4+ years of experience in field service operations, with a minimum of 2 years in a supervisory role
- Proven track record of driving results and improving customer satisfaction
- Strong analytical, project management, and communication skills
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity
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