Field Service Operations Manager
5 days ago
We are seeking a highly skilled and experienced Field Service Manager to lead our team of field professionals in delivering exceptional customer service and ensuring the highest level of quality in our operations.
Key Responsibilities- Team Leadership: Provide guidance and direction to the Field Service Technician team to ensure 100% customer satisfaction.
- Training and Development: Support new employees through training and future development to ensure they have the skills and knowledge needed to excel in their roles.
- Quality Assurance: Conduct on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards.
- Performance Improvement: Identify areas for improvement and work with the team to implement changes that drive results.
- Fleet Management: Manage fleet-related processes, including vehicle maintenance and upkeep, to ensure the team has the resources they need to perform their jobs effectively.
- Customer Service: Demonstrate and coach behaviors that ensure quality customer service, including resolving escalated customer issues in a timely and professional manner.
- Education and Experience: High school diploma, college degree preferred but not required.
- Skills and Qualifications: Strong leadership and problem-solving abilities, excellent interpersonal skills, and a customer service focus.
- Physical Demands: Ability to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicle.
We offer a competitive salary, a comprehensive benefits package, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Field Service Operations Manager
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Saint Charles, Missouri, United States DISH Full timeJob Summary:The Field Service Manager is a key leadership role responsible for overseeing the Field Service Technician team to ensure exceptional customer satisfaction. As a Field Service Manager, you will lead, coach, and develop technicians to deliver top-notch customer service, while driving team performance and growth.Key Responsibilities:Team...
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Field Service Operations Manager
4 weeks ago
Saint Charles, Missouri, United States DISH Full timeJob SummaryWe are seeking a highly skilled and experienced Field Service Manager to lead our team of field professionals in delivering exceptional customer service and ensuring the highest level of quality in our operations.Key ResponsibilitiesTeam Leadership: Provide guidance and direction to the Field Service Technician team to ensure 100% customer...
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Field Operations Specialist
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HVAC Operations Manager
3 weeks ago
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HVAC Operations Manager
5 days ago
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Restaurant Operations Manager
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Restaurant Operations Manager
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Restaurant Operations Manager
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Restaurant Operations Manager
1 week ago
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Front Desk Operations Manager
3 weeks ago
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Front Desk Operations Manager
4 weeks ago
Saint Charles, Missouri, United States Q Full timeJob SummaryThe Front Desk Manager is responsible for overseeing the efficient operation of the Guest Services, Business Center, Call Center, and Transportation divisions. This position requires excellent leadership and communication skills to ensure consistent guest satisfaction and quality service.Key ResponsibilitiesGuest Services: Provide exceptional...
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Front Desk Operations Manager
2 weeks ago
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Senior Quality Assurance Inspector
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