Health Information Specialist

1 week ago

Port Charlotte, Florida, United States CIOX Health Full time
Job Title: Health Information Specialist

We are seeking a highly organized and detail-oriented Health Information Specialist to join our team. As a Health Information Specialist, you will be responsible for processing medical records requests, maintaining confidentiality and security of patient information, and ensuring compliance with HIPAA regulations.

Responsibilities:
  • Receive and process requests for patient health information in accordance with company and facility policies and procedures.
  • Maintain confidentiality and security of patient information.
  • Ensure compliance with HIPAA regulations.
  • Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensure medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
Requirements:
  • High School Diploma or GED.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.
Preferred Qualifications:
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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