Domino's Customer Service Representative

5 days ago


Arlington Heights, Illinois, United States Domino's Franchise Full time
About Domino's

We take pride in our team members and our team members take pride in Domino's. Being the best pizza delivery company in the world requires exceptional team members working together.

Job Description

Customer Service Representative Job Summary:

We are searching for qualified customer service representatives with a passion for delivering exceptional experiences to our customers. As a member of our team, you will be responsible for providing top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding their orders and services
  • Upsell and cross-sell products and services to customers
  • Maintain a clean and organized work environment
  • Perform other duties as assigned by management

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Physical ability to lift up to 25 pounds and stand for long periods of time

Benefits:

  • Competitive hourly rate: $14.00 - $16.00 per hour (estimated)
  • Opportunities for advancement and career growth
  • Flexible scheduling to accommodate students and non-traditional workers
  • Discounts on food and merchandise

Why Work at Domino's?

We offer a dynamic and supportive work environment that values teamwork and recognizes individual contributions. Our franchise owners and managers are dedicated to helping our employees grow and succeed in their careers. Whether you're looking for a part-time job while pursuing higher education or a full-time opportunity to advance your career, we have something for everyone.



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