Neuroscience Care Coordinator Professional RN

4 days ago


Richmond, Virginia, United States Johnston-Willis Hospital Full time

About Us

At Johnston-Willis Hospital, we strive to provide exceptional care and improve human life. Our hospital has been serving the greater Richmond Virginia area for over 100 years, with a focus on orthopedics, joint care, behavioral health, cancer care, and neurology.

Our Commitment

We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. We have been recognized as a top performer on Key Quality Measures.

What We Offer

HCA Healthcare is one of the nation's leading providers of healthcare services, with a comprehensive rewards package that supports the health, life, career, and retirement of our colleagues. This includes:

  • Medical Coverage: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
  • Dental and Vision Benefits: Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
  • Financial Well-being: Free counseling services and resources for emotional, physical, and financial wellbeing.
  • 401(k) Plan: A 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan: An Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Fertility and Family Building Benefits: Fertility and family building benefits with Progyny and adoption assistance.
  • Referral Services: Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
  • Consumer Discounts: Consumer discounts through Abenity and Consumer Discounts.
  • Retirement Readiness: Retirement readiness, rollover assistance services, and preferred banking partnerships.
  • Education Assistance: Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague Recognition Program: A colleague recognition program.
  • Time Away From Work Program: A Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
  • Employee Health Assistance Fund: An Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Job Summary and Qualifications

The Neuroscience Nurse Navigator acts as a consultant, facilitator, and educator to the neuroscience population and is responsible for assisting the patient through the care delivery system. Responsibilities include education of the patient, coordination of all aspects of care, advocacy on behalf of the patient, communication with the multi-disciplinary team, and with the patient and family when appropriate.

  • Demonstrates the knowledge, skill, and coordination to provide nursing care guidance to the patient from screening to surgery and beyond.
  • Performs initial screening and triage via phone and makes appropriate referrals as defined. Completes screening questionnaire and other forms as necessary for intake.
  • Provides a central point of access for the patient. Serves as an essential link between the patient and all other care providers for the patient's preferred treatment plan.
  • Ensures that the patient understands their diagnosis and treatment options.
  • Coordinates treatment and scheduling. Facilitates appointments and consults and support services within established service standards.
  • Communicates with referring Physicians, team physicians, interdisciplinary team, and any other necessary personnel.
  • Facilitates long-term follow-up and tracking of patient outcomes.
  • Offers insurance advocacy by providing the necessary patient navigation through the continuing of care.
  • Functions in an organized and time-conscious manner.
  • Collaborates with Program Coordinator or Facility Designee for outcomes measures including Length of Stay, Re-admissions, HCAPS, and core measures.

Requirements

  • Graduate of an accredited school of professional nursing, BSN or Associate Degree.
  • Current RN License in the Commonwealth of Virginia or compact license.
  • Experience: 3 years of experience in an adult neurosurgical setting with a basic knowledge of the care of neurological patients. Experience in case management is preferred.
  • Special qualifications: Must be proficient in the use of computer software.
  • Requires excellent organization, written and verbal communication, and excellent interpersonal skills.


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